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Best SMS Bulk · BSB OneBox

Omnichannel Inbox Lebanon

Lebanese businesses live on WhatsApp — but sales, support, and SMS still fragment across phones and tools. BSB OneBox is your unified inbox in Lebanon: WhatsApp, Instagram, Facebook, TikTok, SMS, website chat, and AI voice in one multi-agent workspace — from PROXIREACH in Fanar.

Beirut & nationwide WhatsApp API Instagram Messenger TikTok SMS Lebanon
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Why Lebanese teams need a unified inbox

When customers message on WhatsApp, Instagram, Facebook or TikTok, a single phone or app becomes a bottleneck. An omnichannel inbox Lebanon teams can share keeps response times low and history complete across channels.

Combine with WhatsApp marketing Lebanon for campaigns and bulk SMS Lebanon for OTP and fallback.

  • Shared WhatsApp number across Sales, Support & Billing
  • Arabic & English conversations in one queue
  • Local onboarding from Fanar, Matn
  • Official Meta Business Partner WhatsApp path
BSB OneBox unified inbox UI — WhatsApp, Instagram, Facebook, TikTok and SMS in one workspace
WhatsApp, Instagram, Facebook, TikTok, SMS, web chat and voice converging into one omnichannel inbox

Every channel. One agent screen.

Stop hopping between WhatsApp, Instagram, Facebook, TikTok, SMS consoles, and website widgets. OneBox keeps history, assignment, and replies together for Lebanese teams.

  • WhatsApp Business API (official Meta path)
  • Instagram DMs in the same agent queue
  • Facebook Messenger threads with shared history
  • TikTok messaging alongside other social channels
  • SMS threads beside chat in the same UI
  • Website live chat visitors
  • AI voice context next to messaging

Unified inbox features for Lebanon

Same BSB OneBox platform used worldwide — configured for Lebanese messaging reality.

Multi-agent shared inbox

Assign chats across WhatsApp, Instagram, Facebook, TikTok and SMS — measure SLAs.

Social + SMS together

See WhatsApp, Instagram, Facebook, TikTok and SMS threads in one agent UI.

AI chatbot handoff

Qualify leads 24/7, then route hot chats to humans via AI platform.

Retail & services ready

Ideal for Beirut retail, clinics, hospitality, and banks scaling beyond the free Business app.

Worldwide inbox WhatsApp marketing Lebanon Meta Business Partner Inbox guide

Omnichannel inbox Lebanon — FAQ

Who provides an omnichannel unified inbox in Lebanon?

Best SMS Bulk (PROXIREACH S.A.R.L., Fanar) provides BSB OneBox for WhatsApp, Instagram, Facebook, TikTok, SMS, web chat and voice.

Can we manage WhatsApp, Instagram, Facebook and TikTok in one inbox?

Yes — multi-agent shared inbox with labels, assignment, and chatbot handoff across channels.

Start your Lebanon unified inbox

Local-ready messaging across WhatsApp, Instagram, Facebook, TikTok and SMS. One box for every agent.

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